Warranty Policy

At Qunmao Display Technology Limited (“Qunmao”, “we”, “our”, or “us”), we are committed to delivering reliable and high-quality commercial display solutions.
All Qunmao products undergo strict quality control and inspection before shipment.

In the rare event that a manufacturing defect occurs, we provide warranty support in accordance with the policy outlined below.

Warranty Coverage

Qunmao products are covered by a standard one (1) year limited warranty, commencing from the date of delivery, unless otherwise agreed in writing.

This warranty covers:

• Manufacturing defects in materials or workmanship

• Hardware failures occurring under normal and intended use conditions

During the warranty period, Qunmao will, at its discretion, provide repair, replacement, or an equivalent solution for the defective product or component.

What Is Not Covered

This warranty does not cover issues resulting from:

• Improper installation, incorrect operation, misuse, or abuse

• Unauthorized modification, disassembly, or repair

• Accidental damage, impact, or liquid ingress

• Normal wear and tear or cosmetic damage

• Damage caused by power surges, unstable voltage, environmental conditions, or other external factors

Warranty Claim Process

If you believe your product has a manufacturing defect, please contact us by email and provide the following information:

• Product model and serial number

• Detailed description of the issue

• Clear photos or videos demonstrating the defect

Our support team will review your request and advise on the next steps.

Shipping & Logistics

Shipping costs, customs duties, taxes, and other logistics-related expenses for warranty handling are not automatically included and will be handled on a case-by-case basis.

Please contact our support team to confirm arrangements before shipping any product.

Contact Information

For warranty claims or technical support, please contact:

📧 Email: info@qunmaoai.com
🌐 Website: https://www.qunmaoai.com

Our team will respond as soon as reasonably possible to assist you.

Policy Interpretation

Qunmao Display Technology Limited reserves the right to interpret and update this Warranty Policy in accordance with applicable laws and business practices.